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How Managed IT Services Are Transforming Kansas City Small Businesses

Sarah Chen 7 min readFebruary 1, 2025

How Managed IT Services Are Transforming Kansas City Small Businesses


For Kansas City small businesses with 10-100 employees, the IT question used to be simple: hire an IT person or call someone when things break. In 2025, a third option has become the clear winner: managed IT services.


The Break-Fix Model Is Broken


Traditional "break-fix" IT support — where you call a technician only when something fails — is becoming dangerously inadequate for modern Kansas City businesses that depend on technology for every aspect of their operations.


Consider what a 4-hour server outage costs a 50-person Kansas City company:

  • 200 hours of lost productivity
  • Damaged customer relationships
  • Potential data loss
  • Emergency technician fees

  • A properly implemented managed IT services model prevents most of these outages entirely.


    Managed IT Services vs. In-House IT: The Real Cost Comparison


    In-House IT (50-person company):

  • IT Manager salary: $75,000-$95,000/year
  • Benefits (30%): $22,500-$28,500
  • Hardware, software, training: $15,000-$25,000
  • **Total: $112,500-$148,500/year**

  • Managed IT Services with KC Tech Team:

  • All-inclusive per-user pricing: $125-$175/user/month
  • 50 users: $75,000-$105,000/year
  • **Includes**: 24/7 monitoring, help desk, patch management, cloud management, cybersecurity basics, vCIO services

  • The winner: Managed IT Services

    Better coverage, lower cost, no HR headaches.


    What's Included in KC Tech Team's Managed IT Services


    Our Greater Kansas City clients receive:

  • 24/7 network and endpoint monitoring
  • Kansas City-based help desk (< 15 min response for critical issues)
  • Cloud management (Microsoft 365, Azure, AWS)
  • Automated patch management
  • Backup and disaster recovery
  • Monthly technology reporting
  • Quarterly strategic review with your vCIO

  • Ready to Evaluate Managed IT Services for Your KC Business?


    Schedule a free IT assessment with KC Tech Team. We'll evaluate your current environment, identify risks and opportunities, and provide a transparent proposal with no hidden fees.


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